Mhairi is a Case Coordinator at Calio in Glasgow, where she plays a key role in supporting the Personal Injury (PI) team. She is responsible for managing essential administrative tasks involved in new claims handling, including accurate data entry into the team’s bespoke Case Management System, scanning and archiving incoming correspondence, and swiftly obtaining key identity documents from clients. Her efficiency ensures that cases are ready to be allocated to solicitors within hours of acceptance.
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