Our client approached us with a difficult and emotionally challenging medical negligence concern. Three years prior to her diagnosis, our client had undergone an MRI scan after which a pituitary tumour was not identified by the treating radiologist. This left our client with ongoing consequences that affected their day to day life and well being.
At the outset, it was clear that this was not a straightforward case. The medical issues were complex. The delay in diagnosing the tumour meant that it was allowed to grow which had several consequences. Our client’s sy,ptoms were worse as a result, the risk of recurrence was higher, and, in the event the tumour did recur, the risk to our client of a worse outcome was increased due to the delay. Whilst responsibility for missing the tumour was admitted, it was necessary to carefully analyse these consequences and understand which were connected to the delay and which would have occurred in any event.
How we helped our client
From the beginning, we ensured our client felt listened to, informed and in control. We explained each step of the process in clear, straightforward terms and made ourselves easily contactable whenever questions or concerns arose.
We raised a Court action against the Health Board with the benefit of having obtained reports from several experts, including neurosurgical, neuropsychological, ophthalmic, orthopaedic, psychiatric and oncological. Their reports informed us on the impact upon our client resulting from the delay.
Settlement
An initial offer of £54,000 was made to resolve the case.
After carefully advising our client on the strengths of the evidence and the risks of under‑settling, we entered negotiations to push for a fairer outcome. Following negotiations, the case settled for £75,000, a significant improvement on the original offer. This outcome brought the matter to a close without the need for court proceedings and provided our client with financial compensation that properly recognised their experience.
Our client later shared the following feedback, which reflects the approach we aim to take in every case:
“I contacted Lindsay’s LLP with a difficult and complicated medical negligence issue. Extensive investigations were required and of course this took some time. I am delighted to have the matter resolved and I am satisfied by the outcome. I liked that I was made to feel in control of my case. They listened and supported me throughout. Easily contactable and completely professional company that I totally recommend.”
How we can help
If you believe you or a family member have been affected by medical negligence, you may be entitled to claim compensation. Our specialist team understands how daunting these cases can feel and will guide you through the process with care, clarity and sensitivity. Get in touch today for confidential advice and find out how we can help you move forward.
