Shannen acted for a client who suffered injuries in a road traffic accident.
Liability for the accident was not in dispute, however difficulties arose during settlement negotiations. Although medical evidence had been obtained confirming the client’s injuries, the insurer’s valuation of the claim did not accurately reflect the extent of those injuries or their impact on the client.
Shannen carried out a detailed review of the medical evidence and continued to engage with the insurer in an effort to achieve a fair settlement. Despite initial resistance, she maintained a firm approach throughout negotiations and challenged the insurer’s position on valuation.
As a result of this work, the insurer ultimately increased its offer substantially.
The claim settled for a figure that was three times higher than the insurer’s original settlement proposal, ensuring the client received compensation that properly reflected the injuries sustained in the accident.
