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Dental negligence claims: common problems & how to spot them

Most of us visit the dentist expecting routine care, reassurance and, where needed, effective treatment.

When that doesn’t happen, the consequences can be far more serious than a bit of discomfort.

Dental negligence can lead to long term pain, avoidable infection, ongoing corrective work and, for some people, permanent damage.

If you are concerned about the standard of dental treatment you received, our specialist solicitors are here to help. Call 0800 084 3992 or complete our online contact form for clear, confidential advice on your next steps.

Common types of dental negligence

Dental negligence takes many forms, and it doesn’t always happen during complex procedures. Some of the most frequent problems include:

  • Missed or delayed diagnosis
    Tooth infections, gum disease and even signs of oral cancer can be overlooked if a dentist fails to carry out a proper examination or ignores symptoms that should have prompted further investigation.
  • Incorrect or poorly performed treatment
    Fillings, crowns, veneers and root canals are all routine procedures, but when they are carried out without care or precision, patients can be left with pain, bite problems or damage that requires extensive repair
  • Tooth extraction errors
    Extracting the wrong tooth, fracturing surrounding teeth or failing to remove all parts of the tooth can have significant and lasting effects.
  • Nerve injuries
    One of the most serious consequences of dental negligence is nerve damage. This can occur during extractions, implant surgery or injections, leaving people with numbness, tingling or persistent pain.
  • Infections caused by poor hygiene practices
    Sterilisation failures or inadequate aftercare advice can expose patients to preventable infection.

How to spot when something has gone wrong

Not every complication is a sign of negligence, but some indicators should never be ignored.

  • Pain that doesn’t improve after treatment or worsens over time
  • Swelling or infection that hasn’t been explained or treated appropriately
  • Difficulty eating, speaking or closing your mouth properly
  • A feeling that your dentist hasn’t listened to your concerns, dismissed symptoms, or rushed examinations
  • Being told by a second dentist that earlier treatment was done incorrectly or needs to be redone

If you are concerned about the treatment you received, it is sensible to ask questions or seek a second opinion.

When does it count as negligence?

For a dental negligence claim to succeed, it must be shown that:

  1. The dentist owed you a duty of care
  2. That duty was breached through substandard treatment
  3. You suffered harm as a direct result

This harm might be physical, financial, or both. Many patients end up paying for repair work, taking time off work to recover, or living with ongoing symptoms that could have been avoided.

If you suspect you’ve suffered dental negligence, you don’t need to navigate the situation alone. Our team will review what happened, obtain your dental records, and seek expert opinions where needed. We will guide you through the process with clarity and care, ensuring you understand your options and what a claim might involve.

Frequently asked questions

What is dental negligence?

Dental negligence occurs when treatment falls below accepted standards and causes avoidable harm.

Yes, if substandard care caused pain, damage, or the need for corrective treatment.

Ongoing pain, infection, failed treatment, or being told work needs correcting.

A second opinion can help confirm whether treatment was carried out incorrectly.

You usually have three years from when you became aware of the issue.

You may claim for pain, corrective treatment costs, and related financial losses.

Contact our dental negligence solicitors

If you believe you have suffered due to dental negligence, our experienced team can provide the support and guidance you need. We will take the time to understand your situation, assess the details of your case, and clearly explain the options available to you.

Call us on 0800 084 3992 or complete our online contact form today to request a confidential consultation.

Author: Michelle Wilson

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